Notices

Mobility

Macdonald Road and Circuit Gilles-Villeneuve closed from 6 a.m. to 2 p.m. on April 26 Published on Sunday, April 20, 2025

Detours for vehicular traffic on Saturday, April 26, from 6 a.m. to 2 p.m.: Île Sainte-Hélène will be accessible via the Jacques-Cartier Bridge, while Casino guests will have to use the Concorde Bridge.

Transit between the two bridges will not be possible during this period.

Works: Rue des Seagulls becomes a one-way street Published on Friday, January 31, 2025

Rue des Seagull is one-way between Macdonald Road and Parking lot P11 due to the establishment of a pedestrian detour that provides access to the Biosphere.

The work taking place at the Biosphere should be completed by early June 2025.

Delays and detours to be expected, reduce your speed and follow the directions of the traffic signs.

See all notices →

On page: Information Form Customer Service

Lost items

If you lost an item while visiting Parc Jean-Drapeau, please fill out the form below. Our customer service staff checks the lost-and-found requests on a daily basis and they will contact you if your item is found.

60 days

Found items are kept in our facilities for a period of 60 days. After this time period, items unclaimed by their owner are sent to a non-profit organization.

Events

Many partners now provide a service for finding lost items. If you have lost an item during an event at the Parc, you might have a better chance of finding the lost item if you contact the organizers first.

Here are a few email addresses:

Form

All fields marked with an asterisk (*) are mandatory.

Contact information

* Name:

* First name:

* Telephone:

* Email:

Item

* Type:

* Description:

0/5000

* Date of loss (yyyy/mm/dd):

* Sector where the item was lost:

Photo:

Only JPG or JPEG files with a file size under 10 MB will be accepted.

Complementary

Please provide any additional information that might help us to process your request as quickly and efficiently as possible:

0/5000

Learn more

To obtain more details or for any request for information, do not hesitate to contact our staff.

514 872-6120 Email Form

Customer Service	514 872-6120
Emergency and security	514 872-9999
Jean-Doré Beach	514 872-0199
Aquatic Complex	514 872-7368
Athletes' Quarters	514 872-6222