The complete english version will be available soon.
Here is a list of questions and answers most frequently asked by visitors at Parc Jean-Drapeau. If you have any additional questions or require further clarification, please do not hesitate to contact our Customer Service.
Yes. There are several sanitary blocks containing clean and safe toilets, in addition to those already accessible inside the sports, museum and entertainment facilities.
Yes, cigarette smoking is permitted at Parc Jean-Drapeau, except for certain areas.
Under the provisions of the Tobacco Control Act1, smoking is prohibited in Parc facilities, and it is also prohibited within a nine-metre perimeter around the doors and windows of any building.
Smoking is also prohibited within a nine-metre perimeter of outdoor areas operated as children's playgrounds, which includes the overall area of Jean-Doré Beach.
Many areas with ashtrays have been set up at the Parc. Out of respect for nature and Parc users, please do not leave your cigarette butts on the ground.
The rules pertaining to cannabis differ from those regarding the consumption of tobacco.
In the province of Québec, smoking or vaping cannabis in public areas, both indoors and outdoors, is prohibited. This consumption ban comprises the entire Parc Jean-Drapeau territory, including the public road.
Please note this legislation apples to the Parc at all times, even during the events organized by the Société du parc Jean-Drapeau such as the Fêtes des neiges or Week-ends du monde, as well as any other event.
If you see any non-compliance with the regulations, please contact Parc Jean-Drapeau's security department at 514 872-9999. The security department will take charge of communicating with the emergency services or the police, if required.
Yes, you can drink alcoholic beverages with a meal while seated at a picnic table.
Dogs are permitted at the Parc in green spaces and on the trails provided they are kept on a leash. They are not allowed in the following Parc facilities and events:
Jean-Doré Beach, Aquatic Complex,
Athletes' Quarters, Week-ends du monde,
Piknic Électronik, Osheaga Music Festival and Arts, ÎleSoniq et Heavy Montréal.
And certain other smaller events
Check with the promoter of the event if you have questions in this regard.
Île Sainte-Hélène is accessible every day from 6 a.m. until midnight. Île Notre-Dame is accessible every day from 6 a.m. to 10 p.m.
Parc Jean-Drapeau allows fishing on some of its banks overlooking the Saint Lawrence River. Please note people that fish are subject to the Ministère de la chasse et de la pêche (region 8) regulations, and thus they must hold a valid permit.
And fishing is prohibited in the lakes, ponds and canals situated inside the Parc.
268 hectares comprising the two islands.
The use of drones by individuals is strictly forbidden on the parc Jean-Drapeau site. For any professional drone request, please contact the Société Parc Jean-Drapeau's Center of Operations at 514 872-9999.
Camping overnight at Parc Jean-Drapeau is prohibited.
The use of a propane BBQ is permitted solely on the picnic tables. Charcoal cooking devices are not permitted.
With Customer Service in the Contact us sections.
Usually, at the places where you pay, an Internac service is available. But the snack bar and river shuttle do not have this service.
It is possible to make withdrawals at the ATM machines located inside and according to the schedules of the following facilities:
If you lost an item while visiting Parc Jean-Drapeau, please fill out the form.
Yes, the speed limit throughout Parc Jean-Drapeau is 30 km/h, even on Circuit Gilles-Villeneuve.
In compliance with the City of Montréal by-law, motorcycle traffic is prohibited at all times on all Île Notre-Dame roadways.
However, it is permitted on Île Sainte-Hélène, from 7 a.m. to 11 p.m., if the entry and exit is done by the Jacques-Cartier Bridge.
No, the golf carts you see on the grounds are for the use of Parc Jean-Drapeau employees.
Il est important de ne pas nourrir les animaux afin d'éviter de les rendre dépendant à la présence humaine pour s'alimenter! Les animaux se trouvant au parc Jean-Drapeau sont parfaitement capables de survivre en milieu naturel, vous leur rendez service en évitant de leur donner de la nourriture.
Yes, our parking areas can accommodate a "camper van or any recreational vehicule" but the it cannot remain there overnight.
Yes, it is possible to obtain a monthly or annual parking pass for the P2, P4 and P7 at the Athletes' Quarters.
Yes, the race track is shared by cyclists, pedestrians, inline skates enthusiasts and motorists.
The multi-purpose track of the Circuit Gilles-Villeneuve is generally opened and maintained from April 15 to November 15. If favorable weather conditions allow for a longer opening period, the dates will be adjusted accordingly in the calendar.
The bike link is generally opened and maintained from April 15 to November 15. If favorable weather conditions allow for a longer opening period, the dates will be adjusted accordingly in the calendar.
No, bringing your own alcoholic drinks to the Beach is prohibited. Only alcoholic drinks sold at the bar-terrace are authorized. All containers, bags and coolers will be searched at the entrance to the Beach.
The 768 shuttle bus in the summer season only. Routes and schedules.
Yes, please consult the Canoes, kayaks & pedal boats page.
Under the Tobacco Control Act, smoking is prohibited at Jean-Doré Beach. People who wish to smoke must leave the Beach area and go to the designated zones.
All dogs are allowed at the Parc, except at the Beach, the Aquatic Complex and the Athletes' Quarters, provided they are kept on a leash.
The decision on whether to open or close the Beach is made very early in the morning, based on the forecasts of weather conditions to come, and the decision is definitive. If the weather is uncertain, please contact us at 514 872-0199 before you leave for the Beach.
If there is a light rain, the facility will remain open, but if it is stormy and thundering, the Beach will remain closed temporarily. If weather conditions don't improve, we reserve the right to close access to the water areas and safely accompany visitors to the exit.
If weather conditions force us to close the Beach during the day for safety reasons, every customer that has bought an admission ticket for the day will be reimbursed.
Yes, please consult the Venues page.
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3 If it doesn't appear there, go back to the platform of the online shop and connect to your account by clicking on Access my account and enter your email address and password. Then click again on your name, in the upper part of the basket and click on My account. Click on Sales history and select the transaction. This will enable you to click on the Resend receipt button. You should again receive your purchase confirmation.
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2 Make sure the first and last name and postal code are the same as that showing on your credit card account statement.
3 You took more than 15 minutes to make your purchase. After 15 minutes, the system automatically resets your session and removes the items in your basket. You have to redo the transaction from the start.
4 If the credit card you used expires in the same month as your purchase, it might happen that the purchase is declined. We suggest you use another credit card if such a situation occurs.
5 Your credit card is declined due to a lack of funds or because it was deactivated or for any other reason. If this happens, we suggest you contact your credit card issuer to resolve the problem.
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Yes, it will still be possible to get to Sainte-Hélène and Notre-Dame islands by car, even beyond 2030. The Management Plan foresees reducing the footprint of the parking areas that are currently spread out in various places, and which take up a lot of asphalted space. The plan is to centralize them into various mobility areas, notably near the Casino and La Ronde.
The various work related to the Management Plan is being scheduled in many production phases and they were designed so they would have the least possible impact on the Parc's visitors and activities and ensure accessibility to the Parc. You can find all the details about the phases and production in the Phasing and funding section of our website. The Parc's staff will keep visitors and all its partners informed about the work which will be going on.
There will still be car access to the two islands. During the public consultations held on the future of Parc Jean-Drapeau, Montrealers told us about the increased presence of parking areas in the Parc and the omnipresence of the car. What the Plan is aiming to do is reduce the footprint of the parking areas and consolidate them into certain areas to give back the green spaces to Parc users.
And, as was the case, notably at Expo 67, we want the users' park-wide mobility to become an attraction for coming to the site. Moreover, we know that part of the response to the current climate crisis is through the deployment of sustainable mobility.
Yes, we have. All the Parc's partners are involved in the thought process and the implementing of various arrangements related to mobility. Many studies have been conducted and various aspects are still being analyzed to consider visitors' needs, transportation habits and traffic at different key periods.
Yes, universal accessibility and social inclusion are at the core of our deliberations regarding the developments set out in Parc Jean-Drapeau's Management Plan. We want all the facilities and developments to be accessible to everyone.
No, quite the opposite, in fact! Major events have been part of Parc Jean-Drapeau's DNA since Expo 67, and it will continue to be with this Management Plan. Already, $133 million has been invested to implement world-class infrastructures such as the new paddocks for the Canadian Grand Prix and Espace 67 for the major events.
Revitalizing Place des Nations will also enable the accommodating of 7,000 people for concerts or other events, along with other places specially set up to host events. The objective of the Plan is to strike a better balance between the Parc's various uses.
This is what is planned: ensure world-class infrastructures for the major events and private promoters and give back the Parc's natural spaces to fulfill its vocation as a great urban park, for the benefit of visitors and citizens.
The Management Plan proposes a vision over the next 10 years for the conservation, design and development of the Parc. Many production phases are in the Plan for the various development projects. You can find out all the details about these phases on our website in the Phasing and funding section. It also has all the details on cost estimates for the overall plan. Parc Jean-Drapeau's will keep its partners involved and informed as the production and development of these various projects go along.
Parc Jean-Drapeau's 2020-2030 Conservation, Design and Development Management Plan is the culmination of more than three years of work, research, studies and, particularly, a public consultation that brought together some 6,000 people, the biggest consultation ever conducted by the Office de consultation publique de Montréal (OCPM). The orientations, the vision and the developments set out in this Plan are the result of an incomparable citizens' thought process! All the Parc's partners and Montrealers will continue to be involved in the fulfillment of this Plan.
The Stewart Museum contains a huge part of the history of île Sainte-Hélène. We have started a major thought process about the new vocation of the fort since its closure. An announcement will be made once we have established a clear and definitive vision.
On April 12, 2021, Canadian Heritage, the Ministère de l'Environnement et de la Lutte contre les changements climatiques and the City of Montréal announced it is bringing the Biosphere's operations into the City of Montréal's Space for Life Museum. The Biosphere, which is the only environment museum in North America, will be able to resume its activities once its integration into the City of Montréal's operations is completed.
Yes, we hope to preserve the top-notch, high-calibre infrastructures for committed and casual sports enthusiasts alike. Many kilometres of walking and biking trails are going to be added, and new sports practices are going to be encouraged (cross-country skiing and skating, for example). Many all-purpose trails and bike paths on the islands and their perimeter are going to be added.
We are fortunate in that we are already able to count on top-notch sports infrastructures. The objective is to maximize the use and develop the practice of winter sports activities. We already tried out some winter sports activities in 2020 with a new offer (cross-country skiing, fat bike, skating, snowshoeing, trails set up, bird watching places, etc.).
Many all-purpose trails and bike paths on the islands and their perimeter are going to be added, so that people will be able to do sports and outdoor activities all year long. We are also planning to turn the canals on île Notre-Dame into a skating rink in the wintertime.
To obtain more details or for any request for information, do not hesitate to contact us.