Frequently asked questions

Parc Jean-Drapeau

• Is smoking or vaping permitted at the Parc?

  Yes, cigarette smoking is permitted at Parc Jean-Drapeau, except for certain areas.

  Under the provisions of the Tobacco Control Act1, smoking is prohibited in Parc facilities, and it is also prohibited within a nine-metre perimeter around the doors and windows of any building.

  Smoking is also prohibited within a nine-metre perimeter of outdoor areas operated as children's playgrounds, which includes the overall area of Jean-Doré Beach.

  Many areas with ashtrays have been set up at the Parc. Out of respect for nature and Parc users, please do not leave your cigarette butts on the ground.

• Is smoking or vaping cannabis permitted at the Parc?

  The rules pertaining to cannabis differ from those regarding the consumption of tobacco.

  In the province of Québec, smoking or vaping cannabis in public areas, both indoors and outdoors, is prohibited. This consumption ban comprises the entire Parc Jean-Drapeau territory, including the public road.

  Please note this legislation apples to the Parc at all times, even during the events organized by the Société du parc Jean-Drapeau such as the Fêtes des neiges or Week-ends du monde, as well as any other event.

  If you see any non-compliance with the regulations, please contact Parc Jean-Drapeau's security department at 514 872-9999. The security department will take charge of communicating with the emergency services or the police, if required.

  Cannabis Regulation - Montréal

• Are dogs allowed at the Parc?

  Dogs are permitted at the Parc in green spaces and on the trails provided they are kept on a leash. They are not allowed in the following Parc facilities and events:

  Jean-Doré Beach, Aquatic Complex, Athletes' Quarters, Tour de Lévis, La Toundra, Pavillon de la Jamaïque, Week-ends du monde, Piknic Électronik, Osheaga Music Festival and Arts, ÎleSoniq et Heavy Montréal. And certain other smaller events
  

  Check with the promoter of the event if you have questions in this regard.

• What are the Parc's hours of operation?

  Île Sainte-Hélène is accessible every day from 6 a.m. until midnight. Île Notre-Dame is accessible every day from 6 a.m. to 10 p.m.

• Are we allowed to fish anywhere in the Parc?

  Parc Jean-Drapeau allows fishing on some of its banks overlooking the Saint Lawrence River. Please note people that fish are subject to the Ministère de la chasse et de la pêche (region 8) regulations, and thus they must hold a valid permit.

  And fishing is prohibited in the lakes, ponds and canals situated inside the Parc.

• What is the size of Parc Jean-Drapeau?

  268 hectares comprising the two islands.

• Are there any ATM machines?

  During the summer season, you can make withdrawals at the ATM machines in the following locations:

  Information Center, Aquatic Complex, Jean-Doré Beach
  

• Can a person pay by Interac?

  Usually, at the places where you pay, an Internac service is available. But the snack bar and river shuttle do not have this service.

• Can I fly a drone in the Park?

  The use of drones by individuals is strictly forbidden on the parc Jean-Drapeau site. For any professional drone request, please contact the Société Parc Jean-Drapeau's Center of Operations at 514 872-9999.

• How to recover a lost item?

  If you lost an item while visiting Parc Jean-Drapeau, please fill out the form.

• Can we camp at the Parc?

  Camping overnight at Parc Jean-Drapeau is prohibited.

• Is there a speed limit at Parc Jean-Drapeau?

  Yes, the speed limit throughout Parc Jean-Drapeau is 30 km/h, even on Circuit Gilles-Villeneuve.

• Is it possible to ride a motorcycle in the Parc?

  In compliance with the City of Montréal by-law, motorcycle traffic is prohibited at all times on all Île Notre-Dame roadways.

  However, it is permitted on Île Sainte-Hélène, from 7 a.m. to 11 p.m., if the entry and exit is done by the Jacques-Cartier Bridge.

• Can a person rent golf carts?

  No, the golf carts you see on the grounds are for the use of Parc Jean-Drapeau employees.

• Can we have a BBQ at the Parc?

  Use of propane BBQ's is permitted in the picnic areas only. Use of charcoal BBQ's is prohibited.

• How does one register a complaint?

  With Customer Service in the Contact us sections.

  In summer, at one of the information centres: near the Cosmos walkway on Île Notre-Dame or near the subway station on Île Sainte-Hélène.

  At the entrances to the Beach and the Aquatic Complex.

Circuit Gilles-Villeneuve

• Can we drive on Circuit Gilles-Villeneuve?

  Yes, the race track is shared by cyclists, pedestrians, inline skates enthusiasts and motorists.

• Are there any lockers available close to Circuit Gilles-Villeneuve for the use of visitors?

  No there are no lockers available in this area. But lockers are made available to clientele of the Beach and Aquatic Complex.

Jean-Doré Beach

• Are we allowed to bring our own alcoholic drinks to the Beach?

  No, bringing your own alcoholic drinks to the Beach is prohibited. Only alcoholic drinks sold at the bar-terrace are authorized. All containers, bags and coolers will be searched at the entrance to the Beach.

• What bus does one take to get to the Beach?

  The 767 shuttle bus in the summer season only. Routes and schedules.

• Can we rent boats?

  Yes, please consult the Boat Rentals page.

• Can I use my own canoe, kayak or pedal boat?

  For safety purposes, users must use the water crafts provided by the concessionaires on site.

• Can I use my own surf board?

  For safety purposes, users must use the water crafts provided by the concessionaires on site.

• Is it allowed to smoke at the Beach?

  Under the Tobacco Control Act, smoking is prohibited at Jean-Doré Beach. People who wish to smoke must leave the Beach area and go to the designated zones.

• Are dogs allowed at the Beach?

  All dogs are allowed at the Parc, except at the Beach, the Aquatic Complex and the Athletes' Quarters, provided they are kept on a leash.

• What is the procedure if it's raining at the Beach?

  The decision on whether to open or close the Beach is made very early in the morning, based on the forecasts of weather conditions to come, and the decision is definitive. If the weather is uncertain, please contact us at 514 872-0199 before you leave for the Beach.

• What happens if weather conditions worsen as the day goes along?

  If there is a light rain, the facility will remain open, but if it is stormy and thundering, the Beach will remain closed temporarily. If weather conditions don't improve, we reserve the right to close access to the water areas and safely accompany visitors to the exit.

• Am I entitled to a refund if the Beach needs to be evacuated?

  If weather conditions force us to close the Beach during the day for safety reasons, every customer that has bought an admission ticket for the day will be reimbursed.

Venues

• Is it possible to rent a hall or site at Parc Jean-Drapeau?

  Yes, please consult the Venues page.

Parking

• Can one park a camper van or any recreational vehicule at parc Jean-Drapeau?

  Yes, our parking areas can accommodate a "camper van or any recreational vehicule" but the it cannot remain there overnight.

• Is it possible to get a parking pass?

  Yes, it is possible to obtain a monthly or annual parking pass for the P2, P4 and P7. It is also possible to buy the annual parking pass online.

• Are there any charging stations at Parc Jean-Drapeau for electric vehicles?

  Yes, there are charging stations at the Parc; one is located at the P2 Parking Lot, near the Athletes' Quarters, and there are also a few at the Casino de Montréal.