Frequently asked questions

Yes. There are several sanitary blocks containing clean and safe toilets, in addition to those already accessible inside the sports, museum and entertainment facilities.

Yes, cigarette smoking is permitted at Parc Jean-Drapeau, except for certain areas.

Many areas with ashtrays have been set up at the Parc. Out of respect for nature and Parc users, please do not leave your cigarette butts on the ground.

The rules pertaining to cannabis differ from those regarding the consumption of tobacco.

Yes, you can drink alcoholic beverages with a meal while seated at a picnic table.

Dogs are allowed in the Parc in green spaces and on trails, provided they are kept on a leash at all times.

However, dogs are not permitted in the Parc's facilities, including:

• Jean-Doré Beach
• Aquatic Complex
• Athletes' Quarters
• Rental halls

For events, please contact the organizer directly for applicable rules.

Île Sainte-Hélène is accessible every day from 6 a.m. until midnight. Île Notre-Dame is accessible every day from 6 a.m. to 11 p.m.

Parc Jean-Drapeau allows fishing on some of its banks overlooking the Saint Lawrence River. Please note people that fish are subject to the Ministère de la chasse et de la pêche (region 8) regulations, and thus they must hold a valid permit.

And fishing is prohibited in the lakes, ponds and canals situated inside the Parc.

268 hectares comprising the two islands.

The use of drones by individuals is strictly forbidden on the Parc Jean-Drapeau site.

For any use of drones by a professional, apply for a filming permit.

Exigences pour l'utilisation de drones au parc Jean-Drapeau September 15, 2025, 1 MB, (French only)

Camping overnight at Parc Jean-Drapeau is prohibited.

With Customer Service in the Contact us sections.

In summer:

1. Information Center
2. Jean-Doré Beach
3. Aquatic Complex

Usually, at the places where you pay, an Internac service is available. But the snack bar and river shuttle do not have this service.

ATM machines are currently no longer available at Parc Jean-Drapeau. As a result, cash withdrawals cannot be made.

If you lost an item while visiting Parc Jean-Drapeau, please fill out the form.

Yes, the speed limit throughout Parc Jean-Drapeau is 30 km/h, even on Circuit Gilles-Villeneuve.

In compliance with the City of Montréal by-law, motorcycle traffic is prohibited at all times on all Île Notre-Dame roadways.

However, it is permitted on Île Sainte-Hélène, from 7 a.m. to 11 p.m., if the entry and exit is done by the Jacques-Cartier Bridge.

No, the golf carts you see on the grounds are for the use of Parc Jean-Drapeau employees.

Important — The use of personal charcoal briquette barbecues is strictly prohibited at Parc Jean-Drapeau.

Yes, you have two options:

• Propane BBQs are allowed, but only on picnic tables.
• Parc Jean-Drapeau provides four self-serve charcoal BBQs, available for public use near the picnic shelter, in the heart of the Plaine des Jeux.

Be sure to check all rules and guidelines before your visit.

No, it is not possible to reserve or rent these facilities.

• The picnic shelter must remain accessible to all Parc users at all times.
• The self-serve BBQs are available on a first-come, first-served basis, with no reservations allowed.

There are multiple options available for corporate groups:

• Corporate Events
• Team building

It's important not to feed the animals in order to avoid making them dependent on a human presence to get fed! The animals on the Parc Jean-Drapeau premises are perfectly capable of surviving in a natural environment, you'll be doing them a favour by refraining from giving them food.

Yes, our parking areas can accommodate a "camper van or any recreational vehicule" but the it cannot remain there overnight.

Yes, there are charging stations at the Parc; one is located at the P2 Parking Lot, near the Athletes' Quarters, and there are also a few at the Casino de Montréal.

Yes, the race track is shared by cyclists, pedestrians, inline skates enthusiasts and motorists.

The multi-purpose track of the Circuit Gilles-Villeneuve is generally opened and maintained from April 15 to November 15.

If favorable weather conditions allow for a longer opening period, the dates will be adjusted accordingly in the calendar. The calendar also reflects temporary closures related to events and activities taking place on the site.

Yes, the speed limit throughout Parc Jean-Drapeau is 30 km/h, even on Circuit Gilles-Villeneuve.

No there are no lockers available in this area. But lockers are made available to clientele of the Beach and Aquatic Complex.

The Promenade fluviale du Grand Montréal is generally opened and maintained from April 15 to November 15.

If favorable weather conditions allow for a longer opening period, the dates will be adjusted accordingly in the calendar. The calendar also reflects temporary closures related to events and activities taking place on the site.

No, bringing your own alcoholic drinks to the Beach is prohibited. Only alcoholic drinks sold at the bar-terrace are authorized. All containers, bags and coolers will be searched at the entrance to the Beach.

Under the Tobacco Control Act, smoking is prohibited at Jean-Doré Beach. People who wish to smoke must leave the Beach area and go to the designated zones.

Dogs are allowed in the Parc in green spaces and on trails, provided they are kept on a leash at all times.

However, dogs are not permitted in the Parc's facilities, including:

• Jean-Doré Beach
• Aquatic Complex
• Athletes' Quarters
• Rental halls

For events, please contact the organizer directly for applicable rules.

The decision to open or close the Beach is made early in the morning based on weather forecasts and is final for the day. If in doubt, please call 514 872-0199 before travelling.

During the day:

1. Sun or clouds: the Beach is open and activities run as usual.
2. Light rain : the Beach remains open. No refunds apply.
3. Thunderstorms : all water activities are temporarily suspended until conditions improve. Visitors must leave the water and seek shelter within the Beach perimeter. No refunds apply.
4. Full closure : if the Beach must close for the day, day pass holders will receive a courtesy ticket valid for a future visit.

Yes, you can take advantage of a group discount when booking a visit to the Aquatic Complex or the Beach. This offer is valid for day camps as well as school groups and other groups of people.

• Day camps
• School specials
• Team building
• Form — Group reservation

Yes, please consult the Venues page.

Dogs are allowed in the Parc in green spaces and on trails, provided they are kept on a leash at all times.

However, dogs are not permitted in the Parc's facilities, including:

• Jean-Doré Beach
• Aquatic Complex
• Athletes' Quarters
• Rental halls

For events, please contact the organizer directly for applicable rules.

Yes, please consult the Filming and photo-taking page to get all the details.

The use of drones by individuals is strictly forbidden on the Parc Jean-Drapeau site.

For any use of drones by a professional, apply for a filming permit.

Exigences pour l'utilisation de drones au parc Jean-Drapeau September 15, 2025, 1 MB, (French only)

The option to change the date on a ticket is only available to people who have created an account on the online store before purchasing the ticket. Creating an account allows you to change the date of your upcoming tickets up until 1 hour before the start of the activity.

To create an account: click here

1. Check to make sure the email confirmation of purchase didn't end up in your spam emails.
2. Verify whether the email address is right and if you are able to access the WEB platform of your messaging software, click on connect and check whether your email confirmation of purchases appears there.
3. If it doesn't appear there, go back to the platform of the online shop and connect to your account by clicking on Access my account and enter your email address and password. Then click again on your name, in the upper part of the basket and click on My account. Click on Sales history and select the transaction. This will enable you to click on the Resend receipt button. You should again receive your purchase confirmation.

1. First, make sure the person doing the buying is the same person making the payment (the same credit-card holder).
2. Make sure the first and last name and postal code are the same as that showing on your credit card account statement.
3. You took more than 15 minutes to make your purchase. After 15 minutes, the system automatically resets your session and removes the items in your basket. You have to redo the transaction from the start.
4. If the credit card you used expires in the same month as your purchase, it might happen that the purchase is declined. We suggest you use another credit card if such a situation occurs.
5. Your credit card is declined due to a lack of funds or because it was deactivated or for any other reason. If this happens, we suggest you contact your credit card issuer to resolve the problem.

1. If you are using a smart phone such as iPhone 5 (or earlier versions) or iPad Air 1 (or earlier versions), Apple no longer supports these models. We are thus unable to guarantee the online purchase platform will work properly on your web browser. If this is the case, we suggest using a more recent computer or smart phone.
2. If you are using an Android smart phone or tablet (version 6 or earlier), we cannot guarantee the online purchase platform will work properly on your device. If possible, we suggest using a more recent computer, tablet or smart phone.
3. Clear your web browser's history. If you are using an iPhone, go into Settings, Safari, scroll down to Delete browsing history and click on Delete data. On the other platforms, refer to the documentation of your web browser.

1. Make sure your browser is permitted to use your device's camera. For Apple devices, go into Settings, Privacy, Camera and make sure your browser is authorized.
2. Use another browser or computer.

You have already created an account using this email address. To reset your password, click on the I forgot my password button. Make sure your email address, your first and last name are identical to that which you used when originally creating your account.

Mosaïcultures is a spectacular horticultural art form that involves creating monumental plant sculptures using thousands of plants arranged on a metal framework.

Unlike traditional topiary, which is sculpted from a single plant, mosaïcultures combines a wide variety of plant species, selected for their colors, textures, and shapes, to bring expressive, ever-evolving living artworks to life.